Politic privacy

TikiTaka OÜ is committed to protecting the personal information of its clients and users. This privacy policy outlines how we collect, use, store, disclose, and protect personal data. Our operations comply with the EU General Data Protection Regulation (GDPR), Estonian law, and industry best practices.

1. Collection and Use of Personal Data

Personal data refers to information required to fulfill a contract with an individual or to communicate with them.

TikiTaka OÜ may collect personal data through:

• Providing contact details (name, personal identification code, address, phone number, email, preferred communication channel) via website, online store, or physical locations;
• Using the website via account or cookies;
• Placing orders or making purchases, where contact details and purchase preferences are stored.

Providing data is voluntary but may be required to deliver certain services or goods.

2. Collection of Anonymous Data

We also collect anonymized data such as:

• Demographic information (age, gender, language preferences, general location);
• Aggregated data about customer behavior on our site and in stores.

This data helps improve service quality, relevant content and offers, and supports statistical analysis.

3. Use of Personal Data

Collected data is used to:

• Fulfill orders and deliver goods;
• Provide customer support;
• Send newsletters, marketing, and personalized offers (with the client’s consent).

Clients may opt out of marketing at any time following the unsubscribe instructions or by emailing Tikitakamangutuba@gmail.com.

4. Sharing Data with Third Parties

TikiTaka OÜ may share personal data with service providers aiding our operations (e.g., delivery partners, payment processors). These partners are contractually obligated to protect the data and use it only for service delivery.

For example:

• A licensed operator like EveryPay processes payment data.

5. Data Retention

• Personal data is retained for up to 3 years from last client interaction.
• Accounting-related data is kept for at least 7 years, in accordance with legal requirements.

6. Client Rights

Clients have the right to:

• Request access to data we hold about them.
• Request correction or completion of their data.
• Withdraw consent for data processing.
• Request deletion of their data (as legally applicable).
• Lodge a complaint with the Data Protection Inspectorate: https://www.aki.ee

All requests should be digitally signed and sent to Tikitakamangutuba@gmail.com.

7. Data Security

TikiTaka OÜ applies necessary technical, physical, and administrative security measures to protect personal data from unauthorized access or processing. All payments are encrypted.

8. Changes to the Privacy Policy

By using our website or submitting personal data, you acknowledge that you have read and agree to this privacy policy.
TikiTaka OÜ reserves the right to update this policy and will notify clients of any changes via the website or email.

Contact Information

For questions, feedback, or data-related requests, please contact us at:
📧 Tikitakamangutuba@gmail.com